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Training: Can’t afford it … or can’t afford not to have it?

Some firms are taking a dangerous  pennywise-and-pound-foolish approach. True, training isn’t cheap. That’s the major reason nearly half (48%) of companies don’t currently provide ongoing education or...

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Do your people know the most crucial test for a sales call?

The first five minutes of a sale call are the most critical. Here’s why: If your folks don’t connect with prospects, they will probably be dismissed after a short meeting. If they show that they...

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Offering education assistance: How to get your money’s worth

If you decide to pay employees to learn more about and become better at their jobs, you’ll also want to make sure you don’t overlook a key factor in making sure the investment is worthwhile. Maybe, in...

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